Solved

Fixed Monthly payment

  • 23 October 2017
  • 1 reply
  • 1041 views

Hi. I have a question. From 2nd of November I will be charged 141 pe month direct debit.But I done just approximate count how much I use electricity and gas. If I gonna use less it will be updated monthly and charges will be fixed?

Regards
icon

Best answer by Toby 24 October 2017, 11:30

Hi Karas and welcome!

If you use less energy than this, we will adjust your direct debit accordingly every 6 months, as well as making sure you can see any credit on your monthly statements. The only fixed part of our charge is the membership fee.

Any other questions? Happy to keep chatting.
View original

1 reply

Userlevel 5
Hi Karas and welcome!

If you use less energy than this, we will adjust your direct debit accordingly every 6 months, as well as making sure you can see any credit on your monthly statements. The only fixed part of our charge is the membership fee.

Any other questions? Happy to keep chatting.

Reply