We have moved house (on 25/8) and have emailed Pure Planet with our final readings, and requesting our final bill, so that we can pay it. We need to close our account as we have gone into rented accommodation and our Landlord pays the energy bills.
We have tried the app to make contact, but it keeps saying Sorry, we have problems with the server! Do we just need to wait patiently for a response to our email, which states could take up to a week for a response?
Best answer by MadsView original