Question

energy monitor


Userlevel 1

Does pure planet supply their customers with energy monitors


10 replies

Userlevel 7
Badge +3

@Scott7168 A Smart Meter?

Userlevel 1

I have smart meters but no in home display

Userlevel 7
Badge +8

I have smart meters but no in home display

It should have been supplied by the installing company. Just curious, it's not a new build is it?

Userlevel 7
Badge +3

I have smart meters but no in home display

Strange. I thought we automatically are given one.

Userlevel 1

I have smart meters but no in home display

It should have been supplied by the installing company. Just curious, it's not a new build is it?

No not a new build

Userlevel 7
Badge +9

@Scott7168 

Hi there

Have you contacted the company that supplied your smart meter? Or did you inherit it when you moved in?

Stephen

Userlevel 1

I inherited it

Userlevel 7
Badge +11

@Scott7168 

use wattbot to ask

( ...continuing thread in the same spirit as current replies...)

Userlevel 6
Badge

PP only supply monitors if the smart meters are installed by their partner company Magnum Utilities.

Userlevel 7
Badge +8

The supply of IHD's for meters that the supplier hasn't installed seems to be an issue for all suppliers. My son moved into a new build,, British Gas installed the meters, but did not leave the displays due to " security issues ". He arranged a switch to happen on the date he moved in, because he switched BG won't supply the device, and his new supplier ( not PP ) refer him back to BG.

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