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Do you have comfortplus control compatibility

  • 24 July 2019
  • 5 replies
  • 326 views

My flatmates and I got an email from my supplier that i cannot switch because possibly the new supplier (pure plamrt) doesnt have the compatibility for Comfort plus control and we have two meters in our flat. I was wondering if this is true.
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Best answer by Mavis1 24 July 2019, 13:54

Hi
This is an old school system. One meter does the heating and the other meter does everything else. Indeed very few suppliers would take this on and if they did you may find you need two accts and two lots of standing charge. Historically its a very expensive tariff also. You could ask your current supplier too remove it and install a standard modern meter, this was something quite common in scotland where heating is required for longer periods.
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Userlevel 7
Badge +10
hi AndreaJovanovic
The question is simple but the answer is complex.
I think it's very probable that your supplier is correct, it depends on your exact metering arrangements, if you have more than one supply mpan ?(meter point no.) then PP can't switch you. It's work in progress at PP.

There is an explanation HERE

​If you do decide to switch to anyone else it's worth asking them the same question because a lot of smaller companies may accept the switch only for you to find that one of your mpans has switched and the other hasn't so beware the possibility.



AndreaJovanovic;33850:
My flatmates and I got an email from my supplier that i cannot switch because possibly the new supplier (pure plamrt) doesnt have the compatibility for Comfort plus control and we have two meters in our flat. I was wondering if this is true.
Userlevel 7
Badge +9
Hi
This is an old school system. One meter does the heating and the other meter does everything else. Indeed very few suppliers would take this on and if they did you may find you need two accts and two lots of standing charge. Historically its a very expensive tariff also. You could ask your current supplier too remove it and install a standard modern meter, this was something quite common in scotland where heating is required for longer periods.
Userlevel 7
Badge +10
It's a flat so would the landlord have to be involved?
Jon1;33860:
Hi
This is an old school system. One meter does the heating and the other meter does everything else. Indeed very few suppliers would take this on and if they did you may find you need two accts and two lots of standing charge. Historically its a very expensive tariff also. You could ask your current supplier too remove it and install a standard modern meter, this was something quite common in scotland where heating is required for longer periods.
Userlevel 7
Badge +9
Hmmmm woz.
I guess that would depend on who owns the flat, but the account holder has ultimate control unless something in a rental contract says otherwise.
Userlevel 7
Badge +10
Yep, thanks difficult one, if it's rented I guess the contract may allow choice of suppliers but preclude changes to the infrastructure, but then again flats have to meet certain energy standards now so ultimately that might be a way forward.
I wouldn't like to be beholden to electric only heating, it's efficient in terms of losses but £££ to run compared to gas.
Jon1;33874:
Hmmmm woz.
I guess that would depend on who owns the flat, but the account holder has ultimate control unless something in a rental contract says otherwise.

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