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Credit Refund after switch

  • 21 September 2019
  • 1 reply
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Hi I've recently switched from pure planet. How do I reclaim my account credit?

BW
Dan
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Best answer by Duppy 21 September 2019, 09:43

Jenkind;38044:
Hi I've recently switched from pure planet. How do I reclaim my account credit?

BW
Dan


Hi Dan
Once your close reading had been verified by your new provider, your final bill will be produced within 6 weeks of leaving, but usually sooner, and your credit refunded. Don't cancel your direct debit as PP will not know where to send it
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Jenkind;38044:
Hi I've recently switched from pure planet. How do I reclaim my account credit?

BW
Dan


Hi Dan
Once your close reading had been verified by your new provider, your final bill will be produced within 6 weeks of leaving, but usually sooner, and your credit refunded. Don't cancel your direct debit as PP will not know where to send it

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