I couldn't sign in to my account and I open by mistake an other, how I can clouse it?
Best answer by woz
elena hasn’t signed into someone else’s account but created one...I think (all will become clear I’m sure)
We can help you sort that out after we figure out what it is you’re trying to do and what’s actually happened.
Can you tell us
Have you switched your energy to Pure Planet or are you trying to get a quote to (maybe) switch in?
Have you verified your switch and you are now trying to log into your account or are you just trying to get a quote using your email address?
If you have switched there are two ways you can log in
You can either use the app on your smartphone or tablet, or log in at purepla.net.
Either way you will need to use EXACTLY the same email address you gave.
Please post back and tell us what it is you’re trying to do?
(Are you Eastern European/Italian/French by any chance?)