Solved

Closing balance

  • 3 August 2019
  • 1 reply
  • 242 views

Hiya,

I’ve just switched away from Pure Planet and I am wondering how/when I will receive confirmation of how much my account is in credit or debit

TIA
​Sebafox
icon

Best answer by Angelabikerbabe 3 August 2019, 09:32

Hi , sort to hear you have left PP.

A swich normally takes up to 6 weeks to complete.

Once the switch has completed, PP will issue your final bill and if you're in credit, they will refund you.
Don't cancel your DD, because they won't be able to refund you then.
View original

1 reply

Userlevel 7
Badge +8
Hi , sort to hear you have left PP.

A swich normally takes up to 6 weeks to complete.

Once the switch has completed, PP will issue your final bill and if you're in credit, they will refund you.
Don't cancel your DD, because they won't be able to refund you then.

Reply