Chrome search engine issue

Got email from PurePlanet advising new web based website
when I tried the link ‘’ via CHROME on my laptop it did not link but seems to link if I do it on my iPhone
any ideas how to fix this
​seems an incompatibility with chrome

2 replies

Userlevel 7
Badge +9
Hi RichardJ,

I find when I'm using my laptop if I logout of the community then log into the web based website it will work.
I normally use Safari and by following above chrome works for me.

Good Luck
Hi @RichardJ

Worth making sure you have the latest version of Chrome downloaded too🆙

Let us know if that helps:)