Help. I can no longer upload my meter readings. I have just tried and the online site says that Pure Planet has disabled that part of the system. What do I do now? Shell has only sent me the welcome email, and one telling me that my new rate is way more than my old Pure Planet fixed rate deal. I am a very low user of electricity, and guess usage will cause me a huge problem. I simply cannot afford for Shell to help themselves to loads of money without telling me first, and as they haven’t been in touch to set up any account, I cannot try to leave. I am now in a panic about this. Any suggestions?
Best answer by Mavis1View original