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Can't find option to submit meter readings?

  • 18 January 2021
  • 2 replies
  • 16 views

I'm struggling to submit meter readings via the app. Cant find the option for meter readings. Any advice appreciated many thanks

Remec

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Best answer by Gwyndy 18 January 2021, 16:14

Hi @Remec 

If your readings are due soon, there should be a ‘moon’ in the app.
If the aren’t due soon (I think it’s with 3 or 4 days) then
Three bars top right 
Fourth option down ‘Send a meter reading.’

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2 replies

Hi @Remec 

If your readings are due soon, there should be a ‘moon’ in the app.
If the aren’t due soon (I think it’s with 3 or 4 days) then
Three bars top right 
Fourth option down ‘Send a meter reading.’

Hey @Remec 

Just to let you know I’ve moved your post to its own new thread, as it’s about a new topic :slight_smile:

Looks like you’ve received some top advice from @Gwyndy

We also have an FAQ all about sending your meter readings which may be useful. 

Hope that’s helped? 

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