it was installed by previous supplier about a year ago
but the battery may have gone
ive had a couple of messages but nothing close to a resolution
Best answer by woz
if it's obviously not going to wake up you'll need a visit from a man in a van...
Go to help in the app, ask wattbot, type "message the team" explain that it won't wake up and PP will get someone out to fix or replace as appropriate. Replies not instant, a day or 2.
Post back if you don't get a resolution, and have you checked wattbot/email for messages, PP may have already contacted you.
See as soon as I post pic all goes quiet