I was advised (via Wattbot) that someone from the smart team would be in contact via email to help resolve my home display unit. I’ve checked my inbox and spam folder for 6x days now and haven’t heard anything.
Has anyone else experienced a similar silent treatment or is able to advise how long the team are currently taking to respond to enquiries?
Best answer by Marc
I’m flagging this with our smart team now. I’m sure it’s a case of waiting for the DCC to help with commissioning (it usually is when IHDs are involved). But they’ll know for sure.