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Account Holder

  • 27 July 2021
  • 6 replies
  • 42 views

Hi. I need to include my wife as an Account Holder. How can I do this?
We need both of us to be account holders. Just like we are in the water bill and the Council Tax.
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Best answer by Angelabikerbabe 27 July 2021, 12:39

Hi

You can add someone , so they can have access to manage the account, but her name would not be shown on the statements  .

https://community.purepla.net/changing-account-details-51/add-name-to-account-10367

 

 

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6 replies

Userlevel 7
Badge +9

Hi

You can add someone , so they can have access to manage the account, but her name would not be shown on the statements  .

https://community.purepla.net/changing-account-details-51/add-name-to-account-10367

 

 

Userlevel 7
Badge +8

Hi

You can add someone , so they can have access to manage the account, but her name would not be shown on the statements  .

https://community.purepla.net/changing-account-details-51/add-name-to-account-10367

 

 

Just beat me to it while I copied the link.

So can I replace the account holder? Take my name and leave it only in my wife's name?
Userlevel 7
Badge +9

Don't think you can,

Just had a similar post this morning:

 

You can always contact the team and ask, see instructions on above thread 

Userlevel 7
Badge +8

@Alessandrocao 

It is possible, but it will have to be done via Wattbot as the log in email may also need to be changed. If you click on the question mark on the bottom right of the account home page, go to ask a question , and type something like change name,  if the bot doesn't understand start  with message the team then explain what you want. Replies are not instant usually within three working days.

Hello @Alessandrocao 

Thanks for posting and welcome to the Community!

Some great advice from everyone here - we don't currently do joint account holders - sorry about this. Even though there can only be one name per account (so this will mean one name on statements etc)- we can add your wife as an authorised contact which will allow your wife to manage the account too. 

This is something you can do via WattBot, if you go to ‘help’ then ‘ask a question’ on our website or app you can type ‘add name to your account’ and WattBot will help you add on your wife’s name to be an authorised contact!

I hope this helps! Let us know how you get on :relaxed:

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