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Account closed early

  • 17 July 2019
  • 1 reply
  • 226 views

I left the property on the 30th of June and my account was closed soon after.
Now, I have received a bill but have no way of checking to see if it is correct.
Please advise
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Best answer by Gray4276 17 July 2019, 17:46

Grady Beckett;33393:
I left the property on the 30th of June and my account was closed soon after.
Now, I have received a bill but have no way of checking to see if it is correct.
Please advise


Hi Grady,

If you still have the PP App, then
1. Open the App
2. Tap on 3 lines at top right
3. Select Help
4. Select Ask WattBot
5. Type "Message the team"... send
6. Input your question... send
A PP team member will respond within 1 working day.... watch out for notifications that you have received a reply.
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1 reply

Grady Beckett;33393:
I left the property on the 30th of June and my account was closed soon after.
Now, I have received a bill but have no way of checking to see if it is correct.
Please advise


Hi Grady,

If you still have the PP App, then
1. Open the App
2. Tap on 3 lines at top right
3. Select Help
4. Select Ask WattBot
5. Type "Message the team"... send
6. Input your question... send
A PP team member will respond within 1 working day.... watch out for notifications that you have received a reply.

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