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In my monthly usage it says I can save money by switching from 100% Green Variable to 100% Green v4a. I go to Tariff and Usage and only option is fixed. At bottom of page it says Have a look at our other available tariffs.... but no way to see them.Peter.
I am abroad and own a second property in the UK. I’ve not been able to visit my UK property since March when the COVID-19 pandemic emerged. In 2 weeks the current dual fuel deal ends and I’ve switched to Pure Planet but I won’t be able to provide meter readings. What are my options?
Hi everyone and welcome to the July 2020 instalment of the Pure Planet Community round-up where we look back at some of our recent highlights.And take a sneak peek at what’s coming next from PP.Over the last month we’ve started to venture out of our homes a little more as Covid-19 pandemic restricti...
My husband say poached egg on runner beans (homegrown) is to odd and shouldn't be a thing. I loveit!! What do you think ?
Hello, my switch is going through in a few days, I’ve just submitted meter readings but one of the attractions of coming to PP was that I could request a smart meter (I’ve had one before and been spoilt by it, now I loathe having to input readings!). I can’t find where I request to have a new one in...
Do you leave it until 11:59 the night before ; ) ? Botwattnot thingymebob is asking me x4 days out. Is that too early to get an accurate reading?
i have been given an end bill for the gas from my old company but not the electric, the old company say you-the new company- have not given the reading, why?
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
HiI registered via moneysavingexpert.com on 20th July. They have informed me that the switch is in progress. But I have not yet received my welcome pack from Pure Planet. Does this indicate a problem. Thank you
I asked wattbot a question yesterday and I received a text today with a link to a reply from pure planet. When I click the link it just opens the app home page. If I copy the link into chrome it just launches the help page. Any ideas on how to access the reply?
Hi I need to send my opening gas meter reading but the screen is blank and remains so even after pressing the a, b and c buttons several times. It has worked in the past I was able to send gas meter readings to previous supplier but haven’t done so for a few months. Any help appreciated, thanks.
I assume the electricity meter is 100 Amps and trips out above that but can be reset. What capacity is the gas meter and what happens if it is overloaded?
Hi, I am in the process of switching over and qas promised £25 for doing this.I was then sent an email stating that if I switched over before a certain time I would get a further £35. Please can you let me know how I will receive this?
I have just switched to yourselves and provided a gas reading. I am unable to read from the electricty meter, it is not providing a readout and my smart meter is not showing any reading either! How can I be billed correctly if my meter is not working/displaying correctly?
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