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Anybody out there know how to get rid of this useless company, I initiated the start of a switch, when I couldn’t contact them, or get any answers I stopped the switch , and messaged them to this effect. But them being useless in this regard I havn’t had any contact except ‘finish your switch’ if a...
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
Hello I started a switch from MSE in early June (I have a confirmation email from MSE dated 10th June). Nothing since. Is the switch going ahead? Am I supposed to be doing somethign else at my end? Thanks
Have you seen the news that Britain will be home to the largest ever offshore wind turbines? Being built in the North Sea, each one can generate enough electricity for 16,000 homes and, all together, enough electricity to power 4.5 million homes! :eek: Put another way, that's 5% of the UK's total...
You have asked me to supply one electricity meter reading and yet my smart meter gives two readings, one for day and one for night. As they are separate tarrifs, I'm reluctant to add them together.
Thinking of switching from my variable tariff to the new 12mth fixed term tariff but have a question about how it would work if my usage is either less or more than the projected usage used to calculate the initial fixed term tariff monthly direct debits. Will my DD be reviewed and changed at 6mths...
Hello I just moved into a new home supplied by Pure Planet and I need some assistance with reading my smart meter. Not being very tech savvy I am having difficulties viewing my account details on-line and on the app. Would really appreciate some guidance as to where I can submit my readings on-line...
Welcome to the Pure Planet community! Great to have you with us. We’re Marc and Nataly, the community managers. This is Marc. MarcAnd this is Nat. NatalyThis is Marc's cat, Jez. JezebelAnd this is Nataly’s cat, Smudge. SmudgeWe both seem to like cats! Marc also likes coffee and tea, trying to e...
I am relocating overseas and will be closing my account in the next 2 days. Can I refer the person who will be moving in? If so, can I get the £25 reward paid into my bank account?
Here’s an interesting looking video showing how a Tesla autopilot ‘sees’ the road. Looks pretty cool! But would you be happy to go for a ride - without a driver?
Not sure but I think you have lost connection to my electricity smart meter. How do we check this?
Just tried searching and discovered it’s case sensitive - why? Can this be changed?
Hello all, I’ve experienced this a few times today, and I’m just wondering if it’s only me. When creating a post, it looks like this? Lovely paragraphs. Then I submit it, and it comes out like this: All one lump, except oddly for the last two lines. Is it just me getting this odd formatting?...
Hi, I’m on my current supplier’s vulnerable customers scheme - i.e. if electricity cuts out in my home, the prioritise reconnecting it due to me needing to keep warm for health reasons. Does Pure Planet have a similar scheme I could join if I switched to them? If yes, how do I join it, and how do...
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