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Have you seen the news that Britain will be home to the largest ever offshore wind turbines? Being built in the North Sea, each one can generate enough electricity for 16,000 homes and, all together, enough electricity to power 4.5 million homes! :eek: Put another way, that's 5% of the UK's total...
Hi everyone, Here in the Off-topic board, you can talk about anything you like. Its a place to kick back, relax and chat to other members. I thought I'd kick things off by asking which shows you're currently bingeing on TV or online? I'm catching up with House of Cards, but I'm only on season 2, s...
Hi everyone We’ve announced a new Pure Planet 100% Green Fixed tariff today with a summer special, and I wanted to tell you a little more about it here in the community. For a typical dual fuel Member using the Ofgem average of 2,900kWh of elec and 12,000kWh of gas a year, the new fixed tariff wil...
Hi everyone, Now the Covid-19 pandemic lockdown restrictions are beginning to ease, we’re able to start installing second generation smart meters again. We and our smart meter partners, Magnum Utilities, have been working to ensure that Members’ safety, and engineers’ safety, is the priority. ...
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
I would like my direct debit to be the 15th of the month is that possible
Hello all, I’ve experienced this a few times today, and I’m just wondering if it’s only me. When creating a post, it looks like this? Lovely paragraphs. Then I submit it, and it comes out like this: All one lump, except oddly for the last two lines. Is it just me getting this odd formatting?...
Hi. I have a smart meter (fitted by my previous supplier)and I am currently having the house rewired and new consumer box fitted. The electrician says he is unable to continue as there is no isolation switch for the mains supply. Doni need to get my old supply back or is this something Pure Planet...
So, from Saturday 4th July, salons can reopen their doors, if they follow a strict booking system, wear , and fully socially distance, with one out, one in.
I enjoyed my first pub lunch today with a delicious pint. Abbot Ale never tasted so good! It was an odd distanced app-based experience with lots of space and a one-way system on the carpet. Haircut can wait! Have you been out yet for a beer?
I switched supplier with money saving expert club. I was sent a link for more information but i clicked on it once and needed to exit to get the further info. However now the link has expired and I can’t see how to process the switch.
In the process of switching to PP. The app won’t work on my phone so I need to access Wattbot online. If I go to https://purepla.net/support I can see “Hello. I'm WattBot, your digital assistant. Ask me anything! I'm backed up by our team of energy experts in Bath, who work Monday—Friday 9am—5....
I have been emailed by Pure Planet to say my electric meter is not on the national database but my current supplier is saying it is. How do I switch? Who is correct?
I have left pure planet and last I saw i had over £500 credit which is a ridiculous amount, when will this be paid back to my account
HOW DO I CAONFIRM METER SEIAL NUMBERS ?? CANT SEE ANYWHERE AND I AM LOSING THE WILL TO LIVE !!
As a new customer I am seriously unimpressed so far. Does it get better or should I cancel now? Irritations so far include: website and app are not intuitive and poorly designed, eg tick boxes virtually invisible, and eg I am lured to type in the wrong place so nothing happens (eg trying to work o...
Hi, I recently closed my account and gave my final meter reading. The final meter reading was the correct one but I only realised after that 2 previous readings were much higher than the final one. That is because I miss read and gave my neighbours meter readings for electricity. will this af...
I had to pay the debit after I closed the account and left my rented flat, so did so with a one-off payment. However, around two days later, they tried to charge my bank for the same amount of money, possibly because the one-off payment hadn’t been registered yet. Because there was no money in the a...
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