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I would like my meter assessed how do I go about it.
How do I know my electric comes from wind, water and sunshine? In this world of fake news, where's the proof of this?
Anyone totally addicted, no longer playing, or never even heard of it?! *♀️Polly time!!!
Hi all,Just moved into a new flat with a two-rate, single display meter. We can cycle through different screens (R1, R2, and T).I’ve been asked to submit my first meter reading with Pure but the app has only presented me with one field to enter the kWh.Which number should I enter? Rate 1, Rate 2, or...
Hi, I'm on a SMETS2 smart meter. My previous supplier allowed me to view my gas and electric usage on their app and website for the year/month/week/day. Does PP offer anything like that or am I stuck with my IHD and a spreadsheet? I'm doing a smart(ish) home setup with granular configuration for hea...
Does anyone know how to get an appointment to have smart meters installed?
Why do I have to give a reading when I have a smart meter, surely they get my reading from that.
Hi all In another community I'm a member of, we have a thread where everybody just says what's made them happy this day. Thought it would be nice for here too! And we're not restricted to posting only once! To start: I was woken up by my cat purring in my ear. The sun is out, and I had a lov...
I seek some advice from our community!Our conservatory is heated by a radiator off the central heating system. Not permissible now but it was when installed about 18 years ago. It’s OK but not wonderful, partly I suspect because of the end of line location. We want a better solution, particularly if...
My last payment by direct debit was approx. £117 and this month my direct debit has increased to £176. Why is this when my account overall is in credit ?
Hi I recently set up a account with you guys I moved into my new address flat 11 70 Lansdowne road on the 11th September 2020 the previous tenant was with you guys so just a need the bill in my name I did register with you guys and gave bank details I haven't heard anything so just chasing it up?
i am trying to enter my first meter readings. i haven't got the app so trying to do from safari browser. however when i click the login link (from your latest email) or when i go directly to login page from browser the page just appears as blank. you are emailing telling me this is the last chance t...
I’m a new PP member and I noted there were 2 DDIs set up. I figured an admin error, so waited for my payment to go out (23rd) and cancelled the unused one. Then I got an email from PP saying problem, DDI cancelled? Note payment is showing on my PP account and no DDI returned by my bank. Today, I...
Please can I speak with someone about an amount of money taken from my account by pure planet?
Do we take our bodies for granted? Do we obsess over our bodies too much? Just curious as to ……..
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