We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Welcome to your new Pure Planet Community! We’re happy to introduce you to a shiny new home. The platform migration is now complete and we’re really excited to start this new journey together. If you need a hand getting around the new platform there are a few handy links here. How to register an...
I have no gas and the meter outside is blank what do I do
In another community I'm a member of, we have a thread where everybody just says what's made them happy this day. Thought it would be nice for here too!
And we're not restricted to posting only once!
To start: I was woken up by my cat purring in my ear. The sun is out, and I had a lov...
Hi When I go onto PP app and click on Community it opens a new tab in my browser and I am signed in. If I click out of my browser and go back later to same tab, it has automatically signed me out. If I click on sign in on this tab, i have to go back into emails to verify my identity again, whic...
You have asked me to supply one electricity meter reading and yet my smart meter gives two readings, one for day and one for night. As they are separate tarrifs, I'm reluctant to add them together.
For a bit of fun
Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!)
To keep things easy, let's go with posting only one word at a time
Let's start with...
Are you a keen gardener? Or someone who enjoys nature and the beautiful range of plants, flowers and animals around?
I was thinking it’d be great to have a place to share gardening hints, tips & tricks, as well as any photos of gardening achievements and your favourite plants (how annoying is it wh...
I am landlord at this property. My previous tenants, your customers have gone. I simply wanted to move the account back to EDF. You have blocked this. Your website encouraged me to open an account with yourselves and then to move away with no exit fee. I have joined, but don't see the method to swit...
I was estimated until April 2020 because I had no access to my meter reader. I regained the access in April and then I could finally send my first reading. And this is when things started to look strange to me.
My estimation for the month of March 2020- 78916.1 estimated meter
I wondered if Mr Bot would tell me what he can help with... Her answer was amusing.
If only it was as clever as Siri (that’s a low bar).
How about fixing this particular glitch and adding a list of minibott specialisms? You could show the text from the Wattbot FAQ just once instead of this messag...
Just tried searching and discovered it’s case sensitive - why? Can this be changed?
I want to submit both gas and electricity readings. How do I achieve this?
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.