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Hi everyone,We’re really excited to announce a new partnership with our friends at Hive. If you haven’t heard of them, Hive makes smart home devices you can control from your phone. They’re probably best known for Hive Active Heating, their smart thermostat that helps people heat their homes. Here’s...
With all the “challenging news” past & present, this online note made me laugh.
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
I have a fixed tarrif and i pay 33 pounds a month in winters, i was sent to give a meter reading and my bill car out as 107 pounds even though i only pay 33, then why am i using a fixed tarrif then if i get hit with variable rates, this is a total rip off
Hi I'm the landlord of a property, my tenant is with Pure Planet. How do I arrange to have my meter moved to a different position - finding it very difficult to contact the correct company.Thanks
I have a vacant house with no energy / gas usage but I can’t get meter readings at the moment. How do I deal with this? Should I guess the minimal usage to stop the high / inaccurate bills?
Hi, I was referred to this Pure Planet energy site via MoneySupermarket which apparently was finding me a great CHEAPER TARIFF elsewhere from Scottish Power pay monthly credit smart metre which were charging me a direct debit of £90 dual gas & electricity a month even know I stay alone in a smal...
i just wanted to check when my swift will happen
What do you think of this idea?
Hi, I am new to pure planet and have started paying £117 for 6 months and I think £78 for the other 6 months of the year.I am wondering if I will be hit with an unexpected bill at the end of the year if I have exceeded my predicted usage?Is it too good to be true to believe you can consume energy al...
Hi We have recently moved into this address which is supplied by you gas and electric. I’m trying to set up an online account.
i am a landlord how do i contact Pure Planet !!
New fun thread, to simply ask any question you like! Clean of course, not too personal, just fun quick questions! Keep the answers short! Just a few words max. Hoping answers won’t clash, as it won’t really work, but something like this, for eg….…So Greta could start by asking : What size shoe do yo...
How do I actually get to speak to someone to arrange an engineer to fit a new 3 phase meter to my property. SSE are upgrading my supply but my supplier (Pure Planet) own the meter and must be present on the day to install the new meter ????? Wasted two days trying to speak to a human to get this a...
'Pure' cannot read my old smart meter. How do I get them to install a new one for me?
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