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Hello, does it no longer show me in the pure planet account when I will be changed, is it possible that you have canceled my change of supplier without being notified?
Hello, I’ve just switched to PP and found out they give £25 discount to NHS workers using the NHS website. I’ve switched using another website . Does anyone know how to contact PP to use this promotion? Thanks all
I am a massive crisp addict! All my life, and don’t think that’ll ever change, so was wondering....... Which are your favourite crisps? It’s soooo hard to pick just one, I know, and even harder to include them all, so sorry if missed off your favourite, but here goes........
POLLY : With this new “Rule Of six” now in place, as the daily number of +ve COVID tests rise, would you shop your neighbours to the police, as the government encourages us to do so?
Hi all In another community I'm a member of, we have a thread where everybody just says what's made them happy this day. Thought it would be nice for here too! And we're not restricted to posting only once! To start: I was woken up by my cat purring in my ear. The sun is out, and I had a lov...
Hi everyone and welcome to September’s photo challenge Nice one @Josyjo for winning August’s photo challenge with a “tide’s out” snap of Essex, what a fantastic first Community post! You can check out the winning photo here. She’s chosen September’s theme to be Animals and wildlife, which can be any...
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
So I have 100% Green Variable Tariff, which mentions 51.45 for summer and 77 for winter starting from October. I have a question. I have smart meter in my house, In this Tariff, do I get charged as per my consumption or I will be charged flat 77 every month?Because it might be possible that I use mo...
Am trying to enter the meter reading for Electricity and “Next” button doesnt seem to get activated after entering the readingThe problem is in both, app and websiteGas reading went through fine
How do I cancel the switch? I do not wish to go ahead.
I am in the process of switching to PP, I only have electricity and the charge per unit is similar to my current supplier. However PP have set my DD payments at £103 and £155 but I have for the last few years paid £45 per month. At what point as a new customer will my account be reviewed and adjus...
HelloVery worried, a year or so ago I had a smart meter installed and a Pure Energy agent said the new meter had not been registered/updated with the database.My gas reading 500 when I joined but the actual meter reading is showing 1922. Not sure what's happened, but I have a £300 gas bill and my es...
I would like to recommend someone to Pure Planet but she has a gas prepayment meter which was in the house when she moved in. Her electricity meter is just an ordinary one. What would her options be?
I’m currently a Bulb member. However, the company has consistently increased its day and night tariffs. As of September 2020, Bulb’s electricity day rate is 19.299p per kWh; the electricity night rate is 10.571p per kWh. It is also increasing its electricity standing charge to 19.210p per day. How d...
Hi Guys,Hoping you can assist. I'm trying to switch via MSE. I received an action verify email address to complete the switch from PP. Upon clicking to verify the switch I get an error page saying sorry you cannot login please click on most recent link. Does this mean the switch has been unsuccessfu...
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