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Hi everyone Pure Futures is looking for some community members to provide feedback on some app designs for a new car and EVs section.We're looking for up to six members to spend about 60 minutes with our designers to look at different options. You don't need to be an EV driver to take part. In fact,...
Today Yes Splendid Distraction — Next word starts with the last letter of the previous word. Just an idea based on the popular: Kick-off with: Splendid
Hi I move into an empty house shortly so no current supplier. On PP supply date I shall have no gas or elec for a week. Any suggestions please?
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
https://apple.news/AzFahSUbjTOm5hVQwab2Zbw (Non-Apple folk can still click through to read).A long thought provoking article illustrating the insufficiencies of the current widely accepted ideas…What do you think?
Hi everyoneWe’re looking for Pure Planet Community members to help us test a new type of smart thermostat that can be controlled by your smartphone or your in-home display.Geo In-Home Display This is a three month pilot using thermostats from a company called Geo - they also make the in-home displa...
I have received a huge bill in April and want to see what my current usage is to ensure I’m not going to get another £500 monthly bill. Can I see up to date usage figures?
Hi all In another community I'm a member of, we have a thread where everybody just says what's made them happy this day. Thought it would be nice for here too! And we're not restricted to posting only once! To start: I was woken up by my cat purring in my ear. The sun is out, and I had a lov...
I need a bill to be redirected to a different address than the supply address however i am really struggling to get in touch with anyone from the company. Please can someone suggest is they have an email or phone number i can contact?
Whattbot is not responding at all today. Please help! With no phone number, this is the only way to get immediate help. Without it, I think I’d prefer to switch to a more traditional supplier.
I have benn told something very disappointing today Pure Planet is a bronze green company which means u pay for certificates to call yourself green
Hi there,We had an issue at our old flat of the lights flickering on and off and the landlord didn't sort it despite us telling him, and this has resulted in a huge bill that is out of the ordinary for us and we believe is due to the flickering lights.We have since vacated the flat and gone somewher...
I moved out of my flat in February but got charged for the month of March. How do I amend this in my bill?
I’ve just had a call from Magnum Utilities to book the smart meter install.The operator wanted my Pure Planet account number, stating it was on page 2 of my monthly statement. AFAICS there’s no account number, only the supply numbers and meter serial numbers.I told them that I believed my email add...
Hi I seem to have been switched from manual reading to smart meter readings but no one has been round, I wasn’t notified in advance of the change and I don’t have a home display unit. Will I get one?
I just wanted to give feedback on my first years experience with Pure Planet. My bills have been correct and when I accrued a large credit, there was no prompting you to refund, you did this automatically. I have also found that problems I have had, have been swiftly dealt with. I’m impressed so far...
Had thew smart meter and IHD installed yesterday. It was working, but since last night is no longer connecting. I called Magnum and they tell me that there;’s a 48 hour window when PP’s technology is connecting. Anyone know if that’s correct? It seems the IHD can no longer find the smart meter. Tha...
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