We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
1. I'm considering Switching to a different supplier.2. I have not been able to make contact with pure planet using your website. 3. can not open my recent account review despite following your links.
I know this is not specific to PP but I just got an update to this from Martin Lewis ( the reason I joined PP) No doubt many of you get his updates but if any don’t here it is - I’ve found the newsletters to always be interesting and frequently very useful. https://www.moneysavingexpert.com/news/202...
Following a visit last week from a Magnum engineer, I once again have a working iHD after several months without. I wish to enter my budget into the new IHD and thought I might try PP’s annual projections rather than my actual costs over the past 12 months (the former is easier to calculate).Our mo...
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
What’s the weather doing in your neck of the woods? We Brits love talking about the weather! A little thread whenever you want to comment on what the weathers up to! 🧤🧣
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
Got a text saying I had a message from whatbott. Nothing showing in my account??
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
I am about to switch to PP but I have been presented with seaonal monthly charges which is putting me off pressing the go button. Whilst I understand the logic, I don't want elevated utility bills during the xmas season so wondered if we could just have one monthly rate going through all 12 months o...
Looking at various posts about smart meter installations, it would appear that the greatest problem that arises is the pairing of the gas and electric meter to the Comms unit. Is it not possible to do the pairing off-site then dispatch as a paired set. It only remains then to connect to the network...
Hi, I’m thinking of moving to Pure Planet due to the good prices and good reviews but I have a question before I can switch due to an unusual situation. Unfortunately I can’t find a way to contact Pure Planet directly until after I switch which is a bit of a problem…Anyway hopefully someone on here...
We're having an EV charging point installed. The FAQ says to contact wattbot to get our isolation switch installed for the EV charging point. Wattbot just keeps referring me back to the FAQ though. Any idea how to get a date for this to happen?
Need to alter gas supply pipe. Asked by SGN to provide peak hourly gas loads in kW along with the estimated annual consumption in kWh. Can anyone help with this?
I just submitted my meter readings for my first month, and received a notification that my electricity (day) and gas readings were lower than expected. They are above the opening readings. So … I tried to send photos of the meters to confirm the submitted readings are correct. After each photo, I re...
I arranged via MoneySavingExpert to switch to Pure Planet.Unfortunately MSE has emailed me saying “We're afraid Pure Planet hasn't accepted your recent switch application.”Is that a definite refusal, or is there some problem I need to fix?
I just joined pure planet but essentially told of the monthly £13.34 a month membership
Tariff and usage doesn't allow you to compare or change to the fixed tariff. How do I do this please?
I had smart meters installed last week and the Geo Trio IHD does not work. It merely displays the text ‘Not commissioned’. I have tried using the bott to raise the problem and received a single reply to wait for 24 hours before getting back in contact. Five days and numerous emails to Pure Planet la...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
