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Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
Joined PP a couple of weeks ago. I was asked to send my electrity reading even though I have a smart meter but told I don't need to send a gas meter reading as I have a smart meter. Sent my electricity reading and am now being told I haven't. Keep trying to contact someone but being sent round and...
Hi everyone, Here in the Off-topic board, you can talk about anything you like. Its a place to kick back, relax and chat to other members. I thought I'd kick things off by asking which shows you're currently bingeing on TV or online? I'm catching up with House of Cards, but I'm only on season 2, s...
Had my gas smart meter fitted today the guy from magnum didn’t do anything with the IHD or explain anything about it to my wife just said it should work and left. Does anybody know any tricks to get this display working or how to display the meter ready on the gas meter an not overly confident that...
Hello,I have moved into a flat a few weeks ago and tried to switch from Pure Planet to a different supplier. At first it didn't let me and I also had to pay a final bill (£32.39) of the previous tenants that were living in this flat. That's fine, except today I received a post which charged me a bil...
I’ve tried for 2 days to send a meter reading to start with Pure Planet.Every time my log in is rejected I give up whoever you are and where ever you are this is the worst company I ever had the misfortune to deal with so please cancel my switch I will find another supplier who I can deal with , sp...
Hi everyoneA quick update on the latest goings-on with our Pure Planet EVs pilot.Since we shared some of the data from Members’ driving patterns we’ve started work behind the scenes on building some EV-specific services for you.We’re working on a tariff, of course, as well as partnerships for home c...
What’s the weather doing in your neck of the woods? We Brits love talking about the weather! A little thread whenever you want to comment on what the weathers up to! 🧤🧣
hi I just moved in the new house, and I am very keen to get the smarter meter installed. Best Wishes
I need to get an isolation device fitted. Thought s scottish power would do it, due to covid they say needs to be supplier. I have "spoken" to the bot, but no human response after over 24 hours. Anyone know how long it will take for pure to fit one?
I change to pure planet on 9th August. I sent a meter reading yesterday without photo of meter readings as I have no way of doing this. I have had no email confirmation that you have recieved the readings, and there is no way of doing this by telephone. So I need to confirm you have received the em...
Hi can you tell me what is happening with my switch I have had an email from my previous energy supplier thanking me for renewing my contract with them
Hi,I have left Pure Planet on 03 August and I have received my final statement which is in credit. My usual DD was taken on the 04 August. When will I get the credit refund, as I want to close the DD bank account in the next few days. If my credit is not refunded within the next few days, can I give...
Hi, I am in the process of switching over and qas promised £25 for doing this.I was then sent an email stating that if I switched over before a certain time I would get a further £35. Please can you let me know how I will receive this?
My letting agencies sent me a tool called Tili to set up all my bills etc before moving into my new home. I chose Pure Planet and I’ve had the email to say I’ve switched. However, today I got an email from Spark Energy saying they’re supplying the property. I’ve called Spark and they said that they...
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