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We had a smart meter installed just before lockdown but the engineer did not have the remote IHD device and said he would ask for one to be provided. We have still not received one. How can we get one?
Pure Planet are now in the W.H.D.scheme
Hello, I recently switched to pureplanet last month (Starting on 2nd of July) and around the 20th of the same month my account had a balance of £42, while another payment is being made on the 10th of August being £57, money has not been taken out yet for either payments, therefore will I have to pay...
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
Health and well-being! A thread to discuss, share, ask a question, listen, or just read. Anything at all, health related or exercise related, maybe dietary or vitamin related. This is the thread! It’s all for fun remember, no ones claiming to be a medical professional, but often little things can...
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
My SMETS2 smart meter was installed in June 2019 by Bulb, but was not commissioned correctly. It does not send readings to the network even though all the lights suggest it is working.The IHD stopped working after about 4 months too.Bulb said it needed replacement after some lengthy conversations w...
Hi Does Pure planet do a warm front discount or anything like it ? I can't find any info Thank you
Hi everyoneA quick update on the latest goings-on with our Pure Planet EVs pilot.Since we shared some of the data from Members’ driving patterns we’ve started work behind the scenes on building some EV-specific services for you.We’re working on a tariff, of course, as well as partnerships for home c...
I change to pure planet on 9th August. I sent a meter reading yesterday without photo of meter readings as I have no way of doing this. I have had no email confirmation that you have recieved the readings, and there is no way of doing this by telephone. So I need to confirm you have received the em...
We're looking at a new-build project and obviously the house will be well insulated and consume as little energy as possible.The site has the potential for solar PV and thermal, small-scale hydro and wind.Ignoring an ROI analysis of each technology, and given that we'll be spending some money on gri...
There’s various options WYWA, Latest Posts, Following, but I don’t think any of them are filtered to show just new posts.Am I missing how I can see this?
Joined PP a couple of weeks ago. I was asked to send my electrity reading even though I have a smart meter but told I don't need to send a gas meter reading as I have a smart meter. Sent my electricity reading and am now being told I haven't. Keep trying to contact someone but being sent round and...
Had my gas smart meter fitted today the guy from magnum didn’t do anything with the IHD or explain anything about it to my wife just said it should work and left. Does anybody know any tricks to get this display working or how to display the meter ready on the gas meter an not overly confident that...
Hello,I have moved into a flat a few weeks ago and tried to switch from Pure Planet to a different supplier. At first it didn't let me and I also had to pay a final bill (£32.39) of the previous tenants that were living in this flat. That's fine, except today I received a post which charged me a bil...
hi I just moved in the new house, and I am very keen to get the smarter meter installed. Best Wishes
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