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Switching over to Pure Planet was straightforward. Anyone found they are still paying their previous supplier for the same energy?
I do not have a current energy supplier as my tenant is moving out end of month. I am moving back to my house. How does switch to Pure Planet work?
Hi, I’ve just joined Pure Planet, officially went live today 10/08/2020. I have SMETS 2 gas and electric meters, they were installed by my previous provider (Shell Energy), when will Pure Planet begin utilizing these meters for readings and activate the in home display to provide functionality?Chee...
will pure planet be able to get readings from my all ready installed smart meter, that was installed last year.
is it easy to talk to pure planet if you need to. I am looking at joining, but so far can only find a bot to talk to.
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
We may soon have to pay a deposit when buying drink bottles and cans to cut down on waste and increase recycling. The scheme has been announced by the Government to reduce the amount of plastic we use. The BBC is reporting that it means the cost of bottled water and cans will go up, but we will ge...
How do I submit a second photo of my electricity meter & reading please? It's for the opening reading and there was no way to get BOTH the digit screen actually showing the numbers AND all the stickers and box on the same photo since the light reflected off the screen (no flash used). I tried...
Hi I have just joined PP and have got an electric dryer in my house running constantly due to a recent flood. I have also had my washing machine on a lot morsothan usual so how can I let PP know that this is only temporary and should not reflect my usual usage for this time of year. I am worried tha...
Hey folks As you all know, we’re running an EVs pilot to look at different options for our Members, as one size doesn’t fit all. So far we’ve taken a look at EV charging times and we’re investigating options for EV tariffs. Members are also giving us feedback on new EV related tools which will g...
Hi. I supplied an incorrect annual gas consumption figure when seeking the switchover. How may I correct the figure? J
I want to revert to my maiden name on my account, how do I do that?
Hi, can anyone advise which 2 of these 3 readings I’m meant to provide? TIA
My SMETS2 smart meter was installed in June 2019 by Bulb, but was not commissioned correctly. It does not send readings to the network even though all the lights suggest it is working.The IHD stopped working after about 4 months too.Bulb said it needed replacement after some lengthy conversations w...
We're looking at a new-build project and obviously the house will be well insulated and consume as little energy as possible.The site has the potential for solar PV and thermal, small-scale hydro and wind.Ignoring an ROI analysis of each technology, and given that we'll be spending some money on gri...
Got a text saying I had a message from whatbott. Nothing showing in my account??
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