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Hi,I've just moved into a new house (rented) and set up a switch to a new provider. From a search online I believe that PurePlanet are the existing provider at the property although there were no 'joining/registering' letters.My switch is due to be complete between August 15th-20th so my question is...
Hiya - I cancelled when switching as my existing provider gave me a large discount to stay - I’ve now had an email saying you’re taking over my supply as of midnight and starting Direct Debits.Can we please ensure this doesn’t happen?
I know this is not specific to PP but I just got an update to this from Martin Lewis ( the reason I joined PP) No doubt many of you get his updates but if any don’t here it is - I’ve found the newsletters to always be interesting and frequently very useful. https://www.moneysavingexpert.com/news/202...
Hi everyone and welcome to the July 2020 instalment of the Pure Planet Community round-up where we look back at some of our recent highlights.And take a sneak peek at what’s coming next from PP.Over the last month we’ve started to venture out of our homes a little more as Covid-19 pandemic restricti...
Here in the Off-topic board, you can talk about anything you like. Its a place to kick back, relax and chat to other members.
I thought I'd kick things off by asking which shows you're currently bingeing on TV or online? I'm catching up with House of Cards, but I'm only on season 2, s...
We’ve been hanging on for the second generation smart meters so i was disappointed to get to the booking stage to be told we can’t have one because we have solar panels. Seems a shame when one is trying to add to the renewable input and have chosen to go with a provider like Pure Planet, but I gathe...
So, from Saturday 4th July, salons can reopen their doors, if they follow a strict booking system, wear , and fully socially distance, with one out, one in.
In my monthly usage it says I can save money by switching from 100% Green Variable to 100% Green v4a. I go to Tariff and Usage and only option is fixed. At bottom of page it says Have a look at our other available tariffs.... but no way to see them.Peter.
I am abroad and own a second property in the UK. I’ve not been able to visit my UK property since March when the COVID-19 pandemic emerged. In 2 weeks the current dual fuel deal ends and I’ve switched to Pure Planet but I won’t be able to provide meter readings. What are my options?
My husband say poached egg on runner beans (homegrown) is to odd and shouldn't be a thing. I loveit!! What do you think ?
Hi I need to send my opening gas meter reading but the screen is blank and remains so even after pressing the a, b and c buttons several times. It has worked in the past I was able to send gas meter readings to previous supplier but haven’t done so for a few months. Any help appreciated, thanks.
I assume the electricity meter is 100 Amps and trips out above that but can be reset. What capacity is the gas meter and what happens if it is overloaded?
Hi, I am in the process of switching over and qas promised £25 for doing this.I was then sent an email stating that if I switched over before a certain time I would get a further £35. Please can you let me know how I will receive this?
I have just switched to yourselves and provided a gas reading. I am unable to read from the electricty meter, it is not providing a readout and my smart meter is not showing any reading either! How can I be billed correctly if my meter is not working/displaying correctly?
Logged in but no account information. Left PP within the past month but still Direct Debits being taken. Wanted to look at account information to check situation. No information available but can, from already being logged in, able to get an energy quote as if I was a new customer.I want to be able...
how do i get photo of first meter reading. is this conversation available 24 hours a day with immediate reply.. how do i contact pure planet direct.
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