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Are you a keen gardener? Or someone who enjoys nature and the beautiful range of plants, flowers and animals around? I was thinking it’d be great to have a place to share gardening hints, tips & tricks, as well as any photos of gardening achievements and your favourite plants (how annoying is it wh...
I want to revert to my maiden name on my account, how do I do that?
3 things My Cater came at 4pm for my pc. My friend Shirl eas here too, her daughter n boyfriend were here fixing my pc in a bad way, full of viruses. The darn thing had packed up he sez the hard drive was chewed up n Ram memory overloaded dunno wot its called. Anyway he is my new Techy Guy br...
I am not a member I have moved into a propertyThere is a debt on the account which has been paid but by direct debitThis will take 14 DAYS to clearI cannot set up my new supplier as pureplpanet are blocking the switch I need to speak to some one WhatBot IS NOT working and i have had to become a memb...
I have submitted readings but I am not sure I have done it correctly my meter reading from a smart meter was 004910.8 but I could only enter 5 digits so I entered 00491. Is this the right thing to do? I am a bit worried as this is not going to match the meter reading digits of the previous supplier...
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
My SMETS2 smart meter was installed in June 2019 by Bulb, but was not commissioned correctly. It does not send readings to the network even though all the lights suggest it is working.The IHD stopped working after about 4 months too.Bulb said it needed replacement after some lengthy conversations w...
We're looking at a new-build project and obviously the house will be well insulated and consume as little energy as possible.The site has the potential for solar PV and thermal, small-scale hydro and wind.Ignoring an ROI analysis of each technology, and given that we'll be spending some money on gri...
Got a text saying I had a message from whatbott. Nothing showing in my account??
Why can you not provide the facility to adjust our direct debit payments in the app ?. I have just moved from BULB and this was the best option ever. I could keep on top of what I owe and pay whats needed accurately. I have switched today and my "estimated" monthly usage is way too low so need to ad...
Hi, can anyone advise which 2 of these 3 readings I’m meant to provide? TIA
Just had a very odd text saying unable to collect final payment of £150 due to bank cancelling DD. I've been with Pure plant 1 day!!!! DD still active and 1st payment went out yesterday.
Hi all, I've been with Pure Planet for almost a year and have the latest version of the app, but it won't let me do anything! I can log in and get to the "[name]'s Planet" page, but after less than a second it redirects to a blank dark blue screen. This happens on my laptop too, and it means I can't...
I am about to switch to PP but I have been presented with seaonal monthly charges which is putting me off pressing the go button. Whilst I understand the logic, I don't want elevated utility bills during the xmas season so wondered if we could just have one monthly rate going through all 12 months o...
My gas meter stopped working due to flooding and had to be replaced today. The reading on my new gas meter is starting from zero and I would like to know how I should record my monthly gas meter reading. Any thoughts or guidance would be much appreciated.Thanks Stewart Eaton
My account opens as of today. I have a smart meter so I believe you can get opening readings from there. I did submit my electricity opening reading but the gas from my smart meter reader was stated in terms of kwh rather than units m3. Do you have the info you need from the smart meter?
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