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The roll out of smart meters has reached 6,500 customers according to your latest figure issue update. How many customers do Pure Planet have so that I can try to work out how long we will have to wait till we can get one?
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
I thought the Smart meter would tell me my electric AND gas usage but it's only for the lecky. When is the Smart meter being installed for the gas usage?
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
How do I get Pure Planet to come out and set me up to have an EV charger fitted? I need an Isolation switch fitting but when I ask the Bot it doesn’t give me any useful information. Thanks
Scottish Power EV = 4.736p/KWh 12pm to 5am - I need 12pm to 8am (8hrs) at similar or cheaper (Tonik was offering 4.17p/KWh) what chance?
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
from posts this looks like a chronic problem. how to sort out? pressure on the company via collective action -letters, petition?just getting an answer to question, why can’t we get our money back would be a start
Hi everyoneWe’ve got some exciting news to share with EV drivers and Pure Planet Members thinking about getting their first EV.Check out our new EV pages and tools on the Pure Planet website! A big thanks to community Members for helping us test this out over the last few months. Shout out to @Strut...
How and when do I get a smart meter? Recently joined
Hi I recently set up a account with you guys I moved into my new address flat 11 70 Lansdowne road on the 11th September 2020 the previous tenant was with you guys so just a need the bill in my name I did register with you guys and gave bank details I haven't heard anything so just chasing it up?
My estimated reading has come out of my account and I didn’t get chance to send my meter readings this month. Is there anyway of a refund for the difference? I have not used anywhere near as much as pure planet has estimated
I seek some advice from our community!Our conservatory is heated by a radiator off the central heating system. Not permissible now but it was when installed about 18 years ago. It’s OK but not wonderful, partly I suspect because of the end of line location. We want a better solution, particularly if...
i am trying to enter my first meter readings. i haven't got the app so trying to do from safari browser. however when i click the login link (from your latest email) or when i go directly to login page from browser the page just appears as blank. you are emailing telling me this is the last chance t...
I'm moving to a newly purchased house this Friday and have pure planet switch set up however they say my supply wont start for 17days. With the current owners moving out and presumably cancelling their supply will o be left without electricity for all this time? I feel like there is confusion betwee...
Every month I get an email asking me to give my meter readings, it lands usually a week or so before they're actually due. However, they say it's due on *25th, but if I give the readings before that date, they will estimate up to the actual date?! Even though they say I can submit any time from the...
I switched over to Pure Planet a week ago and today the opening meter readings appeared in my account, however the in home display for my smart meter isn’t working. It just says waiting for data and keeps looping round in a demo mode flashing the LEDs etc. Can anyone tell me how long I can expect to...
I’ve read loads about smart meters. I can not find if I can book one on my account. Wish a human could tell me via phone I’ve wasted over an hour searching. Thank you
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