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Hi everyoneWe’ve got some exciting news to share with EV drivers and Pure Planet Members thinking about getting their first EV.Check out our new EV pages and tools on the Pure Planet website! A big thanks to community Members for helping us test this out over the last few months. Shout out to @Strut...
they ask me to log in and then will not except my email address so they will not give me the £ 25 cash back promissed
What do you think of this idea?
Spoke to EON today as to why I’m still waiting for my credits Back after switching from them, EON say it’s Pure Planets fault as they haven’t submitted my final meter readings to them (which I sent to Pure Planet 6 weeks ago), anyone else had this problem ?Barry
Hi. I had an email saying that if I switched by tomorrow I would get £22 credit but now I’ve switched it says that I only have £15 credit. Why is this please ?
How can I find out if my smart meters are sending reading to PP
I moved out of a house which pure planet supplied my power. Now new people have moved in and they are trying to switch energy suppliers and apparently Pur Planet have put a block on them switching. Now i am getting the blame. I have tried to contact pure planet my using app and even sending a comp...
I thought I’d switched to Pure Planet as recommended by MoneySupermarket.com, with just a simple click I was introduced to a labyrinthine never-ending spiral of entering my details and many emails asking me to do this over and again. Am I switched? Who knows? I don’t want to enter my bank details...
Hi how i can change my plan ?
Hi I have received email that I did not submit my meter reading but I did that could you check that for me please. Thank you Anna
My contract with my current supplier ends on 4th october and have made the switch to you but it says that I won’t be under contract until 17th. What shall I do about supply in between ?
We moved into a property which we were told was already supplied by Pure Planet, but on trying to register (and we already have a PP account from when we lived in a previous property) we are told that the switch will take 17 days - as if PP are not already supplying the account. Any thoughts?Thanks
Hi. I have registered and set up my account but realised after the event I had got my email address wrong. This means I can't verify my account and I can't use the chat bot as I can't verify my email address. Can anyone help?
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