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HiI know there is a lot of info in this community but want to ask a specific question and get a current and clear answer.I am about to have solar panels fitted and need to get a SMETS2 meter in order to access SEG. I understand PP does not yet support SEG but that I can sell my excess electricity to...
POLLY : With this new “Rule Of six” now in place, as the daily number of +ve COVID tests rise, would you shop your neighbours to the police, as the government encourages us to do so?
I'm a little late to the New Year (new decade) resolution thing. But inspired by this great New Year poll from @Bev I've decided to be healthy and aim to walk at least 10,000 steps, briskly, per day. I'm not sure how true it is that 10k steps a day is good for you, but I figured it can't be bad f...
I moved out on the app on 31st August but I'm still receiving bills and have not received any final bills. Has anyone else experienced this? Tricky because I can't contact pure planet
I’ve been burning my fingers for many years… First we had valves, a kind of electronic switch or gateway (and a few other things too)- good for heating houses, power stations and toastthen we got transistors and the hot-sausage-like valves became black peas with legs- essentially just a smaller valv...
I have turned off every setting mentioning email in https://community.purepla.net/settings/general yet I still get spam about Badges, Messages & Mentions. How do I restore my zen calm?
Hello, does it no longer show me in the pure planet account when I will be changed, is it possible that you have canceled my change of supplier without being notified?
Hello, I signed up a few days ago, but I don’t see an option to cancel the switch on your website or the app (which I’ve downloaded). Does this mean the switch hasn’t gone through and I can go elsewhere if I choose? I didn’t click on your email to verify my email address, although I did set up a use...
Please keep me informed of the Warm House Discount in the AutumnThanksLinda
Hi Guys,Hoping you can assist. I'm trying to switch via MSE. I received an action verify email address to complete the switch from PP. Upon clicking to verify the switch I get an error page saying sorry you cannot login please click on most recent link. Does this mean the switch has been unsuccessfu...
I’ve just signed up to PP and saw a random post about membership fees so thought I’d take a look on here. It looks like the term “membership fee” confuses a lot of people, and I can see why.Why don’t they just call it a “standing charge”? My quote never mentioned a membership fee and included a very...
Have issue with meter and tried to use Wattbott. It gives me a button to press but nothing happens. This has happened twice. Seems messaging now frozen and I can't repeat cycle. Any suggestions?
Hi allI’m putting together some more general EV FAQs to help people looking for general info about going electric.One of them is about charging on the go.As someone who drives mosty in England, I reckon the main charge point networks are Polar, Pod Point, Ecotricity. Have I missed any?And does anyon...
Money taken for September but no invoice received
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