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I moved out on the app on 31st August but I'm still receiving bills and have not received any final bills. Has anyone else experienced this? Tricky because I can't contact pure planet
How do I cancel the switch? I do not wish to go ahead.
Money taken for September but no invoice received
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
Hello, I signed up a few days ago, but I don’t see an option to cancel the switch on your website or the app (which I’ve downloaded). Does this mean the switch hasn’t gone through and I can go elsewhere if I choose? I didn’t click on your email to verify my email address, although I did set up a use...
Hi everyone, Here in the Off-topic board, you can talk about anything you like. Its a place to kick back, relax and chat to other members. I thought I'd kick things off by asking which shows you're currently bingeing on TV or online? I'm catching up with House of Cards, but I'm only on season 2, s...
So I have 100% Green Variable Tariff, which mentions 51.45 for summer and 77 for winter starting from October. I have a question. I have smart meter in my house, In this Tariff, do I get charged as per my consumption or I will be charged flat 77 every month?Because it might be possible that I use mo...
I am a massive crisp addict! All my life, and don’t think that’ll ever change, so was wondering....... Which are your favourite crisps? It’s soooo hard to pick just one, I know, and even harder to include them all, so sorry if missed off your favourite, but here goes........
Hello, does it no longer show me in the pure planet account when I will be changed, is it possible that you have canceled my change of supplier without being notified?
Hello, I’ve just switched to PP and found out they give £25 discount to NHS workers using the NHS website. I’ve switched using another website . Does anyone know how to contact PP to use this promotion? Thanks all
Am trying to enter the meter reading for Electricity and “Next” button doesnt seem to get activated after entering the readingThe problem is in both, app and websiteGas reading went through fine
I am in the process of switching to PP, I only have electricity and the charge per unit is similar to my current supplier. However PP have set my DD payments at £103 and £155 but I have for the last few years paid £45 per month. At what point as a new customer will my account be reviewed and adjus...
HelloVery worried, a year or so ago I had a smart meter installed and a Pure Energy agent said the new meter had not been registered/updated with the database.My gas reading 500 when I joined but the actual meter reading is showing 1922. Not sure what's happened, but I have a £300 gas bill and my es...
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