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I am abroad and own a second property in the UK. I’ve not been able to visit my UK property since March when the COVID-19 pandemic emerged. In 2 weeks the current dual fuel deal ends and I’ve switched to Pure Planet but I won’t be able to provide meter readings. What are my options?
Hi everyone and welcome to the July 2020 instalment of the Pure Planet Community round-up where we look back at some of our recent highlights.And take a sneak peek at what’s coming next from PP.Over the last month we’ve started to venture out of our homes a little more as Covid-19 pandemic restricti...
My husband say poached egg on runner beans (homegrown) is to odd and shouldn't be a thing. I loveit!! What do you think ?
Hello, my switch is going through in a few days, I’ve just submitted meter readings but one of the attractions of coming to PP was that I could request a smart meter (I’ve had one before and been spoilt by it, now I loathe having to input readings!). I can’t find where I request to have a new one in...
Do you leave it until 11:59 the night before ; ) ? Botwattnot thingymebob is asking me x4 days out. Is that too early to get an accurate reading?
i have been given an end bill for the gas from my old company but not the electric, the old company say you-the new company- have not given the reading, why?
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
HiI registered via moneysavingexpert.com on 20th July. They have informed me that the switch is in progress. But I have not yet received my welcome pack from Pure Planet. Does this indicate a problem. Thank you
I asked wattbot a question yesterday and I received a text today with a link to a reply from pure planet. When I click the link it just opens the app home page. If I copy the link into chrome it just launches the help page. Any ideas on how to access the reply?
@Nataly, I’m sure, has an amazing prize for the winner! Most likes wins. 🤩 @woz, keep it clean please… PS It’s Lilly nearest the camera, Holly is chilling behind.
Hi I need to send my opening gas meter reading but the screen is blank and remains so even after pressing the a, b and c buttons several times. It has worked in the past I was able to send gas meter readings to previous supplier but haven’t done so for a few months. Any help appreciated, thanks.
I assume the electricity meter is 100 Amps and trips out above that but can be reset. What capacity is the gas meter and what happens if it is overloaded?
Hi, I am in the process of switching over and qas promised £25 for doing this.I was then sent an email stating that if I switched over before a certain time I would get a further £35. Please can you let me know how I will receive this?
I have just switched to yourselves and provided a gas reading. I am unable to read from the electricty meter, it is not providing a readout and my smart meter is not showing any reading either! How can I be billed correctly if my meter is not working/displaying correctly?
Logged in but no account information. Left PP within the past month but still Direct Debits being taken. Wanted to look at account information to check situation. No information available but can, from already being logged in, able to get an energy quote as if I was a new customer.I want to be able...
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