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So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
Hi everyone Come on in... grab yourself a cuppa, get comfy, and have a chat Just a place to share our thoughts, what we've been up to, or whatever takes your fancy (no matter how random it may be)! I'll be having a latte and a slice of carrot cake
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
We may soon have to pay a deposit when buying drink bottles and cans to cut down on waste and increase recycling. The scheme has been announced by the Government to reduce the amount of plastic we use. The BBC is reporting that it means the cost of bottled water and cans will go up, but we will ge...
Why can you not provide the facility to adjust our direct debit payments in the app ?. I have just moved from BULB and this was the best option ever. I could keep on top of what I owe and pay whats needed accurately. I have switched today and my "estimated" monthly usage is way too low so need to ad...
Just had a very odd text saying unable to collect final payment of £150 due to bank cancelling DD. I've been with Pure plant 1 day!!!! DD still active and 1st payment went out yesterday.
l’m no longer a customer but my final bill was estimated and I have been overcharged.I can no longer log in and access my account…My new supplier has stated that the figures I gave them are lower than Pureplanets reading so they are investigating, meanwhile, I am out of pocket by about £100How do I...
Hi all, I've been with Pure Planet for almost a year and have the latest version of the app, but it won't let me do anything! I can log in and get to the "[name]'s Planet" page, but after less than a second it redirects to a blank dark blue screen. This happens on my laptop too, and it means I can't...
I am about to switch to PP but I have been presented with seaonal monthly charges which is putting me off pressing the go button. Whilst I understand the logic, I don't want elevated utility bills during the xmas season so wondered if we could just have one monthly rate going through all 12 months o...
My gas meter stopped working due to flooding and had to be replaced today. The reading on my new gas meter is starting from zero and I would like to know how I should record my monthly gas meter reading. Any thoughts or guidance would be much appreciated.Thanks Stewart Eaton
My account opens as of today. I have a smart meter so I believe you can get opening readings from there. I did submit my electricity opening reading but the gas from my smart meter reader was stated in terms of kwh rather than units m3. Do you have the info you need from the smart meter?
Tariff and usage doesn't allow you to compare or change to the fixed tariff. How do I do this please?
Hi, I’m thinking of moving to Pure Planet due to the good prices and good reviews but I have a question before I can switch due to an unusual situation. Unfortunately I can’t find a way to contact Pure Planet directly until after I switch which is a bit of a problem…Anyway hopefully someone on here...
I just submitted my meter readings for my first month, and received a notification that my electricity (day) and gas readings were lower than expected. They are above the opening readings. So … I tried to send photos of the meters to confirm the submitted readings are correct. After each photo, I re...
I have been trying to pay the outstanding bill for months and unable to do so. Please could you assist. I have sent an e-mail as advised on the bill, but I have had no response. Please could you attach the link for payments so that I can proceed with paying the bill.Many Thanks
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