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I am unable to log in as I'm told "email is invalid". Im going round in circles... failed login, sent link, still not able to log in" I've tried copying to browser, using web version, the app.... The address im putting in is correct!
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
]I have tried to get hold of somebody at pureplanet for over a week with no success?? How can I speak to somebody? Asap
Does the Pipit 500 work on Pure Planet? Is it SMETS 1 or 2?
I felt the payments being taken by Pure Plant were too high for our usage and, as such, I transferred to another provider back in November. I had confirmation from my new supplier that readings had been sent early December and, that they would be taking the first direct debit on 1 January. As I wa...
Hi everyoneWe’ve got some exciting news to share with EV drivers and Pure Planet Members thinking about getting their first EV.Check out our new EV pages and tools on the Pure Planet website! A big thanks to community Members for helping us test this out over the last few months. Shout out to @Strut...
Hi everyone and welcome to September’s photo challenge Nice one @Josyjo for winning August’s photo challenge with a “tide’s out” snap of Essex, what a fantastic first Community post! You can check out the winning photo here. She’s chosen September’s theme to be Animals and wildlife, which can be any...
I’m trying to put my meter readings in and i can’t log in to my account. It just says there’s a problem and the link isn’t working. How an i contact anyone to ask?
Hi everyone, Here in the Off-topic board, you can talk about anything you like. Its a place to kick back, relax and chat to other members. I thought I'd kick things off by asking which shows you're currently bingeing on TV or online? I'm catching up with House of Cards, but I'm only on season 2, s...
I downloaded the app to my phone and it tells me my email address is invalid, although I have used the website on my PC. I’ve had message contact with the community team who say they cannot help me with account details. It was very hard to find the WattBott. I’m really disappointed about all this-...
Hi, I am a new customer who’s switch to PP seems to have gone very smoothly, so far. I referred a friend to join and we have both been promised a voucher once she’s signed up and paid her first instalment. Great!The person I referred (Mary) received the invite email, got a quote, signed up and was t...
Hi There I am new to Pure Planet and I am wondering when I can expect a smart meter to be installed. I am near Durham.ThanksGary
Hi I have Secure liberty 100 electricity meter and a EG4v 19 Gas meter. My current supplier, Bulb, recently ( 3 weeks ago) enabled remote meter readings and the IHD, even though OVO had installed it sometime ago. I’m switching to Pureplanet. Will you also be able to do remote readings?
going straight to get a quote , I’m going round in circles
I have just moved into a new house that's energy provider is Pure Planet. When I went to set up an account with them however it says it will take 17 days to switch but I dont understand why there will be a switch as Pure planet is the current provider. I only want to set up this account so I can swi...
What do I need to do to get a new smart meter fitted from Pure Planet please?
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