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Hi I've just checked my tariffs and usage for this year and what I've found is total lie. I'm long enough with you to know how to send a meter reading, my usage is always lower than your estimates. But for some reason you ignoring this. Now you have charged me £150 more than my bill should be. And I...
Hi, how can I add more than one name on my bill ? There are 2 other people in my household who need their names on the bill for their Visa application.
I downloaded the app to my phone and it tells me my email address is invalid, although I have used the website on my PC. I’ve had message contact with the community team who say they cannot help me with account details. It was very hard to find the WattBott. I’m really disappointed about all this-...
Hello,Our landlord is not allowing us to have a smart meter. Do pure planet require you to have one installed?
Hi everyone, I hope you know your ABCs - it may come in handy for this game! Let's start with the A - Z's of... girls' baby names? The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course! To kick things off... Arabella
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
For a bit of fun Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!) To keep things easy, let's go with posting only one word at a time Let's start with... cheese
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
Status: New I thought I'd suggested this a while ago, maybe not, it would be useful and I think logical to have a link to the community within the help and support section of dropdown menu of the app. (especially when the community moon disappears, but that's not the main reason)
Hi everyone and welcome to September’s photo challenge Nice one @Josyjo for winning August’s photo challenge with a “tide’s out” snap of Essex, what a fantastic first Community post! You can check out the winning photo here. She’s chosen September’s theme to be Animals and wildlife, which can be any...
I’m trying to put my meter readings in and i can’t log in to my account. It just says there’s a problem and the link isn’t working. How an i contact anyone to ask?
Hi I have Secure liberty 100 electricity meter and a EG4v 19 Gas meter. My current supplier, Bulb, recently ( 3 weeks ago) enabled remote meter readings and the IHD, even though OVO had installed it sometime ago. I’m switching to Pureplanet. Will you also be able to do remote readings?
Does the Pipit 500 work on Pure Planet? Is it SMETS 1 or 2?
going straight to get a quote , I’m going round in circles
Hi There I am new to Pure Planet and I am wondering when I can expect a smart meter to be installed. I am near Durham.ThanksGary
Hi,I’m based in Northumberland and wanted to know when we will be able to get a smart meter installed?Many thanks,Laura
I am unable to log in as I'm told "email is invalid". Im going round in circles... failed login, sent link, still not able to log in" I've tried copying to browser, using web version, the app.... The address im putting in is correct!
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