We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
If a potential customer is on the Priority Services Register and does not have access to the internet, would you consider sending paper bills for the 100% Green 12m Fixed Oct20 v1 tariff?
Hi all.I have recently switched from Pure to another supplier. My Pure experience had been fine but they put the prices up and I found a much cheaper deal elsewhere.Throughout the switch process my new supplier has been informative and helpful but I have had zero communication from Pure. I assumed I...
From December 19 to January 20, my meter reading seems to have reset (all estimated) but effectively gone to a very low reading. I continued to pay the same amount.SMART Meters were installed in August and I can see the closing balance.In short, the meter readings between estimated and new opening b...
New fun thread, to simply ask any question you like! Clean of course, not too personal, just fun quick questions! Keep the answers short! Just a few words max. Hoping answers won’t clash, as it won’t really work, but something like this, for eg….…So Greta could start by asking : What size shoe do yo...
I hope you know your ABCs - it may come in handy for this game!
Let's start with the A - Z's of... girls' baby names?
The rules are simple, just write one name per post - oh, and it has to be in alphabetical order of course!
To kick things off...
So, a little game, just deciding which you’d choose between two things, For example, I may start by posting “Garlic or Marmite?” Jonny may answer “Marmite” then he’d post “Country or City?” Can be about anything and everything. Join in the fun! So, to start……………. Sweet or Savoury?
For a bit of fun
Quite simply - read the last posted word, and write the first word you think of! (keeping it clean, of course!)
To keep things easy, let's go with posting only one word at a time
Let's start with...
Idea Status: Implemented
Idea for Community
Photo thread / monthly competitition, for members to simply post amateur photos they’ve taken for fun, then moderator Marc awards points, for eg.
Anyone totally addicted, no longer playing, or never even heard of it?! *♀️Polly time!!!
Scottish Power EV = 4.736p/KWh 12pm to 5am - I need 12pm to 8am (8hrs) at similar or cheaper (Tonik was offering 4.17p/KWh) what chance?
I have just switched away from Pure Planet, and I was in credit. However, another direct debit has been taken from my account, with no details of any final bill or statement.Can anyone advise, please?
I thought the Smart meter would tell me my electric AND gas usage but it's only for the lecky. When is the Smart meter being installed for the gas usage?
How and when do I get a smart meter? Recently joined
Hi I recently set up a account with you guys I moved into my new address flat 11 70 Lansdowne road on the 11th September 2020 the previous tenant was with you guys so just a need the bill in my name I did register with you guys and gave bank details I haven't heard anything so just chasing it up?
My estimated reading has come out of my account and I didn’t get chance to send my meter readings this month. Is there anyway of a refund for the difference? I have not used anywhere near as much as pure planet has estimated
I seek some advice from our community!Our conservatory is heated by a radiator off the central heating system. Not permissible now but it was when installed about 18 years ago. It’s OK but not wonderful, partly I suspect because of the end of line location. We want a better solution, particularly if...
i am trying to enter my first meter readings. i haven't got the app so trying to do from safari browser. however when i click the login link (from your latest email) or when i go directly to login page from browser the page just appears as blank. you are emailing telling me this is the last chance t...
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.