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Have issue with meter and tried to use Wattbott. It gives me a button to press but nothing happens. This has happened twice. Seems messaging now frozen and I can't repeat cycle. Any suggestions?
Hi, Has anyone else got a problem with their smart meter not powering up. I've tried different power cables and batteries. If I need a new one, anyone know how I go about this?? Thanks
HiI know there is a lot of info in this community but want to ask a specific question and get a current and clear answer.I am about to have solar panels fitted and need to get a SMETS2 meter in order to access SEG. I understand PP does not yet support SEG but that I can sell my excess electricity to...
Hello, I switched from British Gas to PP yesterday. How will PP know to contact British Gas to cancel them and start PP ? I dont recall mentioning BG anywhere in the online switch.Thanks.!
I have just installed a toilet underneath my staircase and I want to move the electricity meter with it current board within one metre. Can you please let me know when you can action it or if you can’t do it, can you advise me what to do please? Hope to hear from you soon. Collins Archie-Pearce
Hi everyone Come on in... grab yourself a cuppa, get comfy, and have a chat Just a place to share our thoughts, what we've been up to, or whatever takes your fancy (no matter how random it may be)! I'll be having a latte and a slice of carrot cake
It’s looking likely that a ban on fossil fuel vehicles will be brought forward to 2030 (down from 2040), just 10 years away! This is all part of the UK’s plans to reduce carbon emissions and invest in green tech as we look to recover from COVID-19.It seems fairly certain that sooner or later the cha...
I’m currently a Bulb member. However, the company has consistently increased its day and night tariffs. As of September 2020, Bulb’s electricity day rate is 19.299p per kWh; the electricity night rate is 10.571p per kWh. It is also increasing its electricity standing charge to 19.210p per day. How d...
Thought it might be nice to share our favourite, tried and tested, recipes with one another, or our own original recipes even. I was cooking this vegetarian recipe this evening and it’s one of my favourite soups! Moroccan chickpea Apple soup Ingreds 2 tbsp of rapeseed oil 1 bunch of Spring...
Calling all book worms! What are you reading at the moment? My latest delivery from Amazon ......
I moved out on the app on 31st August but I'm still receiving bills and have not received any final bills. Has anyone else experienced this? Tricky because I can't contact pure planet
Hello, does it no longer show me in the pure planet account when I will be changed, is it possible that you have canceled my change of supplier without being notified?
Hello, I signed up a few days ago, but I don’t see an option to cancel the switch on your website or the app (which I’ve downloaded). Does this mean the switch hasn’t gone through and I can go elsewhere if I choose? I didn’t click on your email to verify my email address, although I did set up a use...
Please keep me informed of the Warm House Discount in the AutumnThanksLinda
Hi Guys,Hoping you can assist. I'm trying to switch via MSE. I received an action verify email address to complete the switch from PP. Upon clicking to verify the switch I get an error page saying sorry you cannot login please click on most recent link. Does this mean the switch has been unsuccessfu...
I’ve just signed up to PP and saw a random post about membership fees so thought I’d take a look on here. It looks like the term “membership fee” confuses a lot of people, and I can see why.Why don’t they just call it a “standing charge”? My quote never mentioned a membership fee and included a very...
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