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As away cannot give opening meter readings until 1 day after due
My mobile signal is too weak to have a smart meter. Can it be connected to my internet which is very strong ?
Phew, I need a drinkI think I am an addict. How do I get help?
Hi guys. Just moved into a new place but the old supply contract has run out with OVO. If I switch takes a few weeks, how will I be charged in the interim?
Hi, we were in a student house in Bournemouth for 12 months which we have recently left. Throughout the tenancy we had been paying roughly £98 per month (Oct-March) and roughly £66 (April-September) which totals to roughly £980 which sounds about right based off what I’ve seen for a yearly energy bi...
Hi I got an email saying my monthly payment would be reduced. I don’t want this to happen as I am working from home more and getting an EV. If anything it needs to increase. The button to click for energy review brings up a blank screen and the automated chat facility is useless and doesn’t answer m...
Hi everyoneWe’ve opened up a new section in the Pure Planet Community as a testing ground for new products and services.Pure Planet Futures is where we’ll run pilots and beta programmes which are not yet ready for all Members.The reason is so that it’s clearer what’s being offered now and what’s bei...
I am a massive crisp addict! All my life, and don’t think that’ll ever change, so was wondering....... Which are your favourite crisps? It’s soooo hard to pick just one, I know, and even harder to include them all, so sorry if missed off your favourite, but here goes........
Anyone going to be checking out the Apple event tomorrow?The rumours are new watches (including a cheaper version) and new iPads.Not sure what else, except what about new iPhones? Some of us ( ) are in the market for a new phone.Anyone care to make predictions?
We’ve run out of hurricane names folks! (check out National Geographic’s report on this here)Each year, there are 21 names available - and we’ve already used them all. We’ve had 23 so far to be precise.Apparently,There is no real choice for meteorologists when it comes to naming tropical storms—the...
I'm a vulnerable adult and wondered how to go about getting a smart meter so I don't have to struggle getting meter readings? I have a sse one at the moment and from my understanding these are no good because they are version 1 of something.
Hi, Has anyone else got a problem with their smart meter not powering up. I've tried different power cables and batteries. If I need a new one, anyone know how I go about this?? Thanks
Had the Smart meters installed 3 September still waiting for the Display to be rectified so that it reads presently stating Not Commissioned, previously contacted you but again no response, not too happy with the poor service.PLEASE ADVISE
I’ve been with Pure Planet since 2018 and have an early smart meter fitted. I have no Economy 7 meter so should be on one tariff. I can only supply one meter reading yet am constantly being given estimated readings for Day and Night readings. I would now like to have a full review of my account f...
I had a SM installed just over a month ago by PP but i’ve not yet received my remote display unit - is there a delay on sending these out ?
Hi I am trying to switch the gas and electricity of the property I am renting to Utility point. I have followed all your steps and told them to go ahead. You have blocked the switch twice and I am ready to report you. I have not signed any contracts with you and I have notified you that I am a new t...
Can I switch Electricity to Cheaper Provider and keep Gas with Pure Planet ?Thank You.Craig.
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